I recently had a bad experience with the patch service at Amerant Bank Arena. They applied patches to a Fanatics Breakaway jersey and an Adidas Primegreen jersey using heat. Since they heated the whole jersey and not just where they were applying the patches, the crest became wrinkled and creased, especially around the word "Panthers" and the bottom of the crest. I will include pictures of the damage.
When I asked about the crease, they said it was normal for breakaways because of the raised gold cloth behind the crest. I wasn't satisfied, so I took the jersey to Pantherland and spoke to a manager. The manager replaced my jersey with a new one and applied the patches without heating the crest. The difference was night and day, and I was happy with the result. However, I later noticed bubbling on the crest of my Adidas Primegreen jersey. I don't have any pictures of the jersey before the patches were applied, so I can't be sure if the bubbling was there before or after the patches were applied.
I'm writing to express my disappointment with the patch service at Amerant Bank Arena. The staff was dismissive of my concerns, so I didn't bother going back. My advice is to avoid this service, especially if the jersey is a breakaway , sentimental or rare.
by samurai_osu
