Really upset about this. I’m a first responder and I can’t just “re-schedule” my shifts on such short notice. Not offering refunds or credit is ridiculous. 🙄🙄🙄🙄
They’re talking about event organizer as a third party… did you buy these secondhand through something like Stubhub?
kgalliso
Kind of shitty that the Lightnings official press release says:
“Single game ticket holders inquiring about refunds should contact their original point of sale”
Also Lightning: “LOL No”
Retropixl
And that’s when you initiate a chargeback 😂
FloridaB0B
That’s rather embarrassing by the lightning organization
RussiaHockeyFan
Been going downhill since we let Stammer go 🫠
GizmoDelToro
I ran into the same issue. I waited for 40 minutes to talk to someone on the phone and got the same message. After I hung up my online ticket had a Refund button which naturally had an “unexpected error has occurred” message when using it. Now the option is gone. It’s pretty frustrating when the official news release states you can refund your purchase. Not a great way to treat your fans.
Throwawaydontgoaway8
I hate to say it, but it’d be easier to just sell on TickPick vs deal with ticket master and refunding. Hell you might even make money
Ok_Discount_9727
I’d say give it some time since the reschedule was just today. Ticketmaster is also notorious for being awful at everything. I’d say try again on Monday
AceShipDriver
Ticketmaster specifically states no refunds in their sales agreement. It’s not all TM though, the NHL and the teams had to agree to such piracy in the TM contract. Same for ESPN and their little pirate gig, ESPN+
RiseOfTheCanes
To be clear here for everyone bashing the Bolts, literally every venue on earth and every sporting event on earth works like this. If it is rescheduled, there are no refunds. If they accept refunds, when do they stop. Day of the game. Day before. The tickets become suddenly available and make resale extremely difficult. Therefore, the weight falls on the consumers shoulder.
This is an industry wide practice in all types of venues. It states it in the terms and conditions as well.
EDIT- Also, thanks for your service, especially in the week we are all having.
2_DS_IN_MY_B
Yeah but what if you were a thirst responder and did 5 booty alarms
11 Comments
They’re talking about event organizer as a third party… did you buy these secondhand through something like Stubhub?
Kind of shitty that the Lightnings official press release says:
“Single game ticket holders inquiring about refunds should contact their original point of sale”
Also Lightning: “LOL No”
And that’s when you initiate a chargeback 😂
That’s rather embarrassing by the lightning organization
Been going downhill since we let Stammer go 🫠
I ran into the same issue. I waited for 40 minutes to talk to someone on the phone and got the same message. After I hung up my online ticket had a Refund button which naturally had an “unexpected error has occurred” message when using it. Now the option is gone. It’s pretty frustrating when the official news release states you can refund your purchase. Not a great way to treat your fans.
I hate to say it, but it’d be easier to just sell on TickPick vs deal with ticket master and refunding. Hell you might even make money
I’d say give it some time since the reschedule was just today. Ticketmaster is also notorious for being awful at everything. I’d say try again on Monday
Ticketmaster specifically states no refunds in their sales agreement. It’s not all TM though, the NHL and the teams had to agree to such piracy in the TM contract. Same for ESPN and their little pirate gig, ESPN+
To be clear here for everyone bashing the Bolts, literally every venue on earth and every sporting event on earth works like this. If it is rescheduled, there are no refunds. If they accept refunds, when do they stop. Day of the game. Day before. The tickets become suddenly available and make resale extremely difficult. Therefore, the weight falls on the consumers shoulder.
This is an industry wide practice in all types of venues. It states it in the terms and conditions as well.
EDIT- Also, thanks for your service, especially in the week we are all having.
Yeah but what if you were a thirst responder and did 5 booty alarms